Welcome to the Grace Helpdesk.

Grace Helpdesk provides centralized support services for students and staff. The ICT Helpdesk assists with computer and laptop issues, internet connectivity, email and software support, as well as classroom technology. The Campus and Residence Helpdesk manages maintenance requests including repairs, cleaning services, electrical and plumbing issues, and furniture concerns. The Purchase Requisition service supports departments with stationery and office supply requests, including tracking approval and fulfillment status. All services are accessible by submitting a support ticket through the Helpdesk Portal.

Operations - ICT	Operations - Facilities	Procurement
ICT Helpdesk Technical Support Services • Computer & laptop issues • Internet & network connectivity • Email & software support • Classroom technology assistance Submit a support ticket for prompt assistance.	Campus and Residence Helpdesk Maintenance Requests • Repairs & damage reports • Cleaning services • Electrical issues • Plumbing problems • Furniture concerns Help us maintain a safe campus and residence environment.	Purchase Requisition Stationery & Office Supplies • Request office stationery items • Submit departmental supply needs • Track approval and fulfillment status Ensure timely availability of essential office materials.
Classe365 Academic Management System • Attendance & grading • Student records • Class scheduling • Academic communication For authorized faculty and staff access.	Facilities Helpdesk Facilities Support • Report infrastructure issues • Track maintenance status • Coordinate facility services Ensuring smooth campus operations.	Stationery Request Stationery & Office Supplies • Request office stationery items • Submit departmental supply needs • Track approval and fulfillment status Ensure timely availability of essential office materials.