Welcome to Grace Help Desk!

The ICT Helpdesk provides technical support and assistance for all information and communication technology (ICT) related issues. It helps users troubleshoot hardware, software, network, and system problems, ensuring smooth and efficient operation of IT services. The team also guides users on best practices, resolves technical queries, and escalates complex issues to specialized IT teams when necessary.

The Facilities Helpdesk handles all maintenance, repair, and facilities-related requests. It ensures that all campus facilities remain functional, safe, and accessible, providing prompt service to users for building, equipment, and infrastructure concerns.